We want a safe, efficient and reliable transport system.
A good transport system should do more than just move people and goods efficiently. It should benefit people’s overall quality of life, support economic productivity, help create healthy urban neighbourhoods that are people focused, and reduce the city’s carbon emissions.
We’re investing in transport options to maintain easy access in and around our city, promoting alternatives to private car usage, and reducing congestion.
Report a problem or make a request
Fill in our Fixit form
Contact noise control
Email us
Phone us
Send us mail
PO Box 2199
Wellington 6140
Visit our Council service desks
Visit our head office
This site is owned and operated by Wellington City Council using software licensed from Social Pinpoint. For details on how Wellington City Council collects and protects your personal information in the course of your engagement with Let’s Talk, refer to the privacy statement below. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.
Wellington City Council takes the privacy of the participants using this site very seriously.
Our collection, use, and disclosure of your personal information is regulated by the Privacy Act 2020. You can find more information about your privacy rights on The Office of the Privacy Commissioner website.
This privacy statement applies to Let’s Talk only. For information about the broader collection and use of personal information by Wellington City Council, please refer to the Council's wider privacy statement.
We use the personal information about you collected on Let’s Talk to:
While Wellington City Council takes multiple measures to protect the anonymity of survey respondents, we ask that you help us reduce the risk of inappropriate information access and exposure by not including other information in your responses that could possibly identify you or others.
To make a complaint about anything regarding your privacy or that of others, please visit Wellington City Council’s official complaints web page.
If you wish to request to access, correct, or update any of your personal information Wellington City Council holds, please send your request to Council via email to engagement@wcc.govt.nz.
You can log into your Let’s Talk account at any time to update your username, email address, subscription preferences, notifications and password. For any queries, please contact engagement@wcc.govt.nz.
Updated August 2024
The following Terms and Conditions govern the use of Let's Talk (“the site”). The software platform is owned by Social Pinpoint Pty Ltd and operated by us, Wellington City Council ("Council").
Let’s Talk is used by Council’s Engagement Team to gather the public’s thoughts and feedback on various projects across Wellington. The feedback you submit on Let’s Talk may be provided to Council staff and included in reports presented to elected Councillors. To see more about how your feedback may be used, please refer to our privacy statement.
By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the privacy statement and Moderation Policy. These Terms apply to all visitors and users of this site. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.
If you are under 18 years old, please ensure that your parent or guardian understands and accepts these Terms and Conditions (including the privacy statement and Moderation Policy).
While using the site, you must not violate any applicable laws and regulations. It is our duty to protect the confidentiality of content you provide on our site in accordance with our privacy statement When you create an account with us, you must always provide us with accurate information. Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. You are responsible for protecting your own password you use for this site and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to us. In some cases, we or our agents may require access to your user accounts to respond to technical issues.
We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.
You must understand and agree that, without limitation:
We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.
If you want to terminate your own account, please send an email to engagement@wcc.govt.nz.
These Terms shall be governed in accordance with the laws of Aotearoa New Zealand without regards to its conflict of law provisions.
Council, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.
This website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of the Council and its suppliers and licensors. The Council owns and retains all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.
Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.
Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property on this site.
We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.
Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.
If you have any questions about these Terms, please contact us at engagement@wcc.govt.nz.
Enter your email address below. We will send you instructions to reset your password.
Back to Log in
Sign up now to have your say on current Wellington City Council projects happening across the city. We promise not to take up too much of your time, but it’s really important that you register below so you can join the conversations about the things that matter to you.
Already have an account? Log in now
Thank you, your account has been created.
Completing the questions below helps us better understand the diverse range of people who contribute their ideas. The questions are optional.
You’re using an outdated browser.
Some features of this website may not work correctly. To get a better experience we strongly recommend you download a new browser for free:
