Social Pinpoint is committed to creating meaningful web products that can be used by all users, regardless of their ability or circumstance. We endeavour to make our web products as accessible as possible and follow the WCAG Guidelines to guide us on creating compliant outputs. Our current target is Level AA compliance.

If you would like to report accessibility issues, please contact engagement@wcc.govt.nz.


We’re aware of some accessibility issues

Parts of this website are not fully accessible. For example:

  • incorrect heading structures on some pages
  • PDFs, particularly older files which may lack navigation and are not compatible with screen readers
  • maps, which may not work with screen readers
  • older images, which may not have a good text alternative
  • older videos, which may not have a transcript
  • technical content, which may be difficult to understand.


What we’re doing to improve accessibility

We're taking action to make this website more accessible. For example:

We do our best to fix the accessibility issues identified via internal assessment, such as:

  • accessibility reports from our in-house Accessibility Analyst
  • user feedback.

The staff working on this website receive accessibility training and resources.


About this statement

We created this statement in August 2024. It was last updated in September 2024.